Shipping Policy

                All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 


               Shipping Rates and Estimates for Filaments

Rates / Weight

Delivery Time (after set sail)

Shipping Countries

$25 / 1~1.5kg

10 - 20 business days

Latvia, Poland, Romania, Slovakia, Slovenia, Spain, Austria, Belgium, Czechia, Germany, Luxembourg, Netherlands

$32 / 1~1.5kg

10 - 20 business days

Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Malta, Monaco, Norway, Portugal, Sweden, Switzerland, United Kingdom

$20 / 1~1.5kg

10 - 14 business days

Canada, Mexico, United States


                Shipping Rates and Estimates for X-KIT/X-KIT COMBO.

Rates / Weight

Delivery Time (after set sail)

Shipping Countries

$28 / 1.5~2.5kg

10 - 20 business days

Latvia, Poland, Romania, Slovakia, Slovenia, Spain, Austria, Belgium, Czechia, Germany, Luxembourg, Netherlands

$35 / 1.5~2.5kg

10 - 20 business days

Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Malta, Monaco, Norway, Portugal, Sweden, Switzerland, United Kingdom

$25 / 1.5~2.5kg

10 - 14 business days

Canada, Mexico, United States



               Shipping Rates and Estimates for X-MAKER.


Rates / Weight

Delivery Time (after set sail)

Shipping Countries

$80 / 15.5kg

10 - 20 business days

Latvia, Poland, Romania, Slovakia, Slovenia, Spain, Austria, Belgium, Czechia, Germany, Luxembourg, Netherlands

$95 / 15.5kg

10 - 20 business days

Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Malta, Monaco, Norway, Portugal, Sweden, Switzerland, United Kingdom

$50 / 15.5kg

10 - 14 business days

Canada, Mexico, United States




FAQ shipping charges - for customers from other countries or customers buying other items from Store:

                         Shipping charges of your order will be calculated and displayed at checkout. It would be better if you confirm with our customer service before you place an order because not only the expectation of shipping cost but also estimation of delivery time can vary greatly since the destinations are all over the world.

Customs Clearance

                         Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The company is not responsible for these charges if they are applied and are your responsibilities as the customer. However, we will do our best to cut the deal with Logistics Partner to deliver the items DDP, but we cannot promise on this.

Order Status Checking

                         When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available. 

                         If you haven’t received your order shipping confirmation email with 5 days, please contact us at overseas_sales@aoweidig.com with subject "Shipping Status #order number", and we will look into it. 

Shipping to P.O. boxes

                         Some carriers have limitations around shipping to P.O. Boxes, please confirm with our customer service if this is the case in your area, if so, then you need to find another shipping address for delivery.